Discussion:
mail issues?
(too old to reply)
mark templeton
19 years ago
Permalink
hey there.

i've been having issues sending email for the last couple days. get an error
that the server hasn't been found.

tried mail.ncf.ca (old settings)
smtp.ncf.ca

smtp.ncf.carleton.ca

the most recent documentation found was may 19 2005 and listed
smtp.ncf.ca.

any clues?
--
x-no-archive: yes
Graeme Beckett
19 years ago
Permalink
Post by mark templeton
hey there.
i've been having issues sending email for the last couple days. get an error
that the server hasn't been found.
tried mail.ncf.ca (old settings)
smtp.ncf.ca
smtp.ncf.carleton.ca
the most recent documentation found was may 19 2005 and listed
smtp.ncf.ca.
any clues?
Any of those settings should work. Are you dialed into the NCF when you see
the error message or using another ISP?

Graeme
mark templeton
19 years ago
Permalink
another isp.

announce just said they are blocking port 25 on outgoing mdms...and
to use mail.ncf.ca.

i'll try that.

thanks,!
Post by Graeme Beckett
Post by mark templeton
hey there.
i've been having issues sending email for the last couple days. get an
error
Post by mark templeton
that the server hasn't been found.
tried mail.ncf.ca (old settings)
smtp.ncf.ca
smtp.ncf.carleton.ca
the most recent documentation found was may 19 2005 and listed
smtp.ncf.ca.
any clues?
Any of those settings should work. Are you dialed into the NCF when you see
the error message or using another ISP?
Graeme
--
x-no-archive: yes
mark templeton
19 years ago
Permalink
changed to mail.ncf.ca.

Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ncf.carleton.ca', Server: 'mail.ncf.ca',
Protocol: SMTP, Port: 25, Secure(SSL): No, Error Number: 0x800CCC0F


so i try setting ssl to on in OE mail settings.

Your server has unexpectedly terminated the connection. Possible causes
for this include server problems, network problems, or a long period of
inactivity. Account: 'pop.ncf.carleton.ca', Server: 'mail.ncf.ca',
Protocol: SMTP, Port: 25, Secure(SSL): Yes, Error Number: 0x800CCC0F

only diff is ssl=yes.

shrug. tried adding aport to ICF, which is turned off anyway...no firewall
on router to speak of other than a router...fails.

i connect from rogers. 5mbps connection .

is this just me or are others also having an issue?
Post by Graeme Beckett
Post by mark templeton
hey there.
i've been having issues sending email for the last couple days. get an
error
Post by mark templeton
that the server hasn't been found.
tried mail.ncf.ca (old settings)
smtp.ncf.ca
smtp.ncf.carleton.ca
the most recent documentation found was may 19 2005 and listed
smtp.ncf.ca.
any clues?
Any of those settings should work. Are you dialed into the NCF when you see
the error message or using another ISP?
Graeme
--
x-no-archive: yes
Glenn Jackman
19 years ago
Permalink
Don't use SSL. However, make sure that you provide authentication when
you connect to the SMTP server: In Outlook Express, go to Tools ->
Accounts, select the "pop.ncf.carleton.ca" account, click Properties and
click on the Servers tab. Ensure your NCF accountID is in the "Account
name" field, and you should select the "My server requires
authentication" option. Click Settings and select "Use same settings as
my incoming mail server".
...
--
Glenn Jackman
NCF Sysadmin
***@ncf.ca
William B. Jenness
19 years ago
Permalink
...
I'm using rogers too and they seem to be blocking all traffic on port 25
not going to their server. For a couple weeks now I have been unable to
send mail from ncf or another account I have
Howard Eisenberger
19 years ago
Permalink
Post by William B. Jenness
I'm using rogers too and they seem to be blocking all traffic on port 25
not going to their server. For a couple weeks now I have been unable to
send mail from ncf or another account I have
Try port 587.

Howard E.
William B. Jenness
19 years ago
Permalink
Post by Howard Eisenberger
Post by William B. Jenness
I'm using rogers too and they seem to be blocking all traffic on port 25
not going to their server. For a couple weeks now I have been unable to
send mail from ncf or another account I have
Try port 587.
Howard E.
That seems to work ok for ncf, which I hardly ever use. Thanks
mark templeton
19 years ago
Permalink
Post by William B. Jenness
Post by Howard Eisenberger
Post by William B. Jenness
I'm using rogers too and they seem to be blocking all traffic on port 25
not going to their server. For a couple weeks now I have been unable to
send mail from ncf or another account I have
Try port 587.
Howard E.
well, its new, and it works...and i see gmail uses another port.

now i wish i knew how to scan ports incase this happens again.

thanks Howard!
Post by William B. Jenness
That seems to work ok for ncf, which I hardly ever use. Thanks
--
x-no-archive: yes
Howard Eisenberger
19 years ago
Permalink
Post by mark templeton
Post by Howard Eisenberger
Try port 587.
well, its new, and it works...and i see gmail uses another port.
now i wish i knew how to scan ports incase this happens again.
You shouldn't have to scan ports to get this information. It only
confirms what should be available from the email provider and as
it turns out is fairly standard.

I also use port 587 (TLS) with gmail, but it seems this may depend
on the email client. I googled a bit and found lots of information
including the following:

---------------------------------------------------------------
<https://gmail.google.com/support/bin/answer.py?answer=13292&amp;topic=194>


Google Mail

Help Center > POP

Port 25 is blocked

Answer

Some internet service providers block access to port 25, the port used
to send email via the internet. If your ISP blocks access to port 25,
you need to configure your mail server to use a non-standard port to
retrieve your mail.

To access Gmail messages using Outlook or Outlook Express, we suggest
configuring your mail server to use port 465. If you are using Eudora,
we suggest configuring your mail server to use port 587.

updated 6/29/2005

<http://www.paonia.com/page/Tips>

Authenticated Outgoing E-mail Setup

The server name is always mail.paonia.com. The server port varies with
your setup. The default outgoing SMTP port is 25. We have found that
many ISPs block this port for SPAM control reasons. We have activated
two alternate ports for this reason: port 587 and port 465. You will
want to activate either TLS or SSL for your client. If both are offered,
choose TLS. If only SSL is offered, choose SSL. Use port 587 with TLS
and use port 465 with SSL.

---------------------------------------------------------------

Howard E.
Howard Eisenberger
19 years ago
Permalink
To avoid confusion, I should add that the information I posted
about gmail.com does not apply to NCF, which AFAIK, doesn't use
either TLS or SSL, just plain smtp auth. All you have to know
is port 587 if you can't use port 25.

I'm just learning about this stuff as I go.

Howard E.
Jeff East
19 years ago
Permalink
Howard Eisenberger <***@ncf.ca> wrote:
] Try port 587.

Damn, Howard, how did you find that NCF listens on that port?

___________________________________________________________________________
Say NO to HTML emails: http://expita.com/nomime.html
Howard Eisenberger
19 years ago
Permalink
Post by Jeff East
] Try port 587.
Damn, Howard, how did you find that NCF listens on that port?
I fooled around with this a bit a while ago with gmail.com, so just
tried it out with NCF. I have since learned that port 587 is pretty
standard (rfc2476). A scan (nmap) of mail.ncf.ca returns:
PORT STATE SERVICE
587/tcp open submission

Howard E.
Jeff East
19 years ago
Permalink
] I fooled around with this a bit a while ago with gmail.com, so just
] tried it out with NCF. I have since learned that port 587 is pretty
] standard (rfc2476). A scan (nmap) of mail.ncf.ca returns:
] PORT STATE SERVICE
] 587/tcp open submission

Ah, you played with it!

For those who care, I am now sending my email from my MTA to port 587,
and no errors. However, the same recipients are not receiving my emails.
Zip, nada, rien de errores.

Getting them: NCF, Hotmail, Rogers, uottawa.ca
Not getting: AOL, Optonline (US), aix1.uottawa.ca, iogen.ca, Sympatico

___________________________________________________________________________
Say NO to HTML emails: http://expita.com/nomime.html
Mark Mielke
19 years ago
Permalink
Post by Jeff East
] I fooled around with this a bit a while ago with gmail.com, so just
] tried it out with NCF. I have since learned that port 587 is pretty
] PORT STATE SERVICE
] 587/tcp open submission
Ah, you played with it!
For those who care, I am now sending my email from my MTA to port 587,
and no errors. However, the same recipients are not receiving my emails.
Zip, nada, rien de errores.
I wasn't aware of 587, but yes, it seems that it is intended to become
completely standard, and makes sense. The standard SMTP port is used for
transferring mail between servers, and the 587 (msa) port is used for
end users to send mail to the server. This might address the AOL issue
if properly configured, as I'm suspecting AOL may be performing checks
on the initial origin of the message, which is NCF's dial-up "dynamic
address" range. If submissions to port 587 were to adjust the headers
such that NCF appears as the origin, and not the dial up pool, AOL might
be content.

Cheers,
mark
--
***@mielke.cc / ***@ncf.ca / ***@nortel.com __________________________
. . _ ._ . . .__ . . ._. .__ . . . .__ | Neighbourhood Coder
|\/| |_| |_| |/ |_ |\/| | |_ | |/ |_ |
| | | | | \ | \ |__ . | | .|. |__ |__ | \ |__ | Ottawa, Ontario, Canada

One ring to rule them all, one ring to find them, one ring to bring them all
and in the darkness bind them...

http://mark.mielke.cc/
Howard Eisenberger
19 years ago
Permalink
Post by Jeff East
For those who care, I am now sending my email from my MTA to
port 587, and no errors. However, the same recipients are not
receiving my emails. Zip, nada, rien de errores.
I believe (despite what Mark says) that these are two separate
issues.
Post by Jeff East
Getting them: NCF, Hotmail, Rogers, uottawa.ca
Not getting: AOL, Optonline (US), aix1.uottawa.ca, iogen.ca,
Sympatico
I have only tested AOL. The bounce I posted here on the weekend
pointed to http://postmaster.info.aol.com/errors/554rlyb1.html
[134.117.136.37]
---------------------------------------------------------------
EXPLANATION:

This error message is a dynamic block on our system. Dynamic blocks
are placed on an IP address when AOL member complaints go over our
set threshold. These are automated blocks that are removed by the
system within 24 hours if the complaints are below the threshold.

SOLUTION:

Mail administrators should take this opportunity to ensure that
their mail server has not been compromised. The mail administrator
should request a feedback loop that will alert them to reported
spam from their network.
---------------------------------------------------------------

Since I know that mail I subsequently sent to AOL was received,
I assumed that the block expired. Without being privy to the
"feedback loop", we have no way of knowing the nature of any
complaints.

A message I sent to AOL yesterday didn't bounce, so I assume it
was received, but I haven't received a reply yet. My corresponent
at AOL is probably sick and tired of my damn emails by now. :-)
Maybe I'll try Sympatico.

Howard E.

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